Don't Recognise a charge on your card?

Don't Recognise A Charge?

Who are we? HostClear is a website hosting provider (We run your website!)

You are most likely here because you saw a charge on your credit card statement from us.

Who are you and why are you on my credit card statement?

Here at Host Clear we provide excellent hosting services, with great customer support all at value for money pricing. We have appeared on your statement as someone has ordered our services using your details.

I have no idea who HostClear is and why you charged me. How do I get my money back?

Please email Jamie Irish our Customer Support Manager jamie@hostclear.com. We will investigate and respond to ALL enquiries within one business day

Please Contact: 1-(888)-321-9707

If you do not recognise a charge.

Or contact Jamie Irish your Customer Support Manager - jamie@hostclear.com

Step 1 : Primary Search Criteria

You MUST complete ALL questions. Please select the date when your credit card was charged and not todays date.

Amount of Charge: $ Example: $95.40 Note: Always include the charge

Month/Year Charge: Example: Jan/2007 Note: The date the charge was made.

Step 2 : Secondary Search Criteria

You MUST complete ALL questions. The zip code asked is the same zip code where your credit card statement is sent to.

Card Type:

Last Four Digits of CC: Example: 5315

Cardholder Name: Example: John Henderson

Zip/Postal Code: Example: 54016

Your E-Mail Address: Example: you@your-site.com